How To Fix F2139 - Payment method & is not defined for customer &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 139

  • Message text: Payment method & is not defined for customer &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message F2139 - Payment method & is not defined for customer & ?

    The SAP error message F2139 indicates that a specific payment method is not defined for a customer in the system. This error typically occurs during the processing of financial transactions, such as when attempting to post an invoice or make a payment.

    Cause:

    The error can arise due to several reasons:

    1. Payment Method Not Configured: The payment method you are trying to use has not been set up for the specific customer in the customer master data.
    2. Customer Master Data Issues: The customer master record may not have the necessary payment method assigned.
    3. Incorrect Payment Method: The payment method being used may not be valid or may not exist in the system.
    4. Company Code Issues: The payment method may not be defined for the specific company code associated with the customer.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Customer Master Data:

      • Go to the customer master data (transaction code FD03 for display).
      • Check the payment methods assigned to the customer in the relevant company code.
      • If the payment method is missing, you can add it using transaction code FD02 (change customer).
    2. Define Payment Method:

      • If the payment method is not defined, you can define it in the customer master data.
      • Navigate to the customer master data and add the required payment method under the "Payment Transactions" tab.
    3. Verify Payment Method Configuration:

      • Ensure that the payment method is correctly configured in the system. You can check this in the configuration settings (transaction code OBPM1 for payment methods).
      • Make sure that the payment method is active and assigned to the relevant company code.
    4. Check Company Code Settings:

      • Ensure that the payment method is defined for the specific company code associated with the customer.
      • You can check this in the configuration settings for financial accounting.
    5. Consult Documentation:

      • If you are unsure about the configuration or the steps, refer to SAP documentation or consult with your SAP administrator or support team.

    Related Information:

    • Transaction Codes:
      • FD03: Display Customer Master
      • FD02: Change Customer Master
      • OBPM1: Define Payment Methods
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error.
    • User Roles: Ensure that you have the necessary authorizations to make changes to customer master data and payment methods.

    By following these steps, you should be able to resolve the F2139 error and successfully process the transaction.

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