How To Fix F2138 - Customer & (head office &) has open items in comp.code &

F2138 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 138

• Message text: Customer & (head office &) has open items in comp.code &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2138 - Customer & (head office &) has open items in comp.code & ?

  The SAP error message F2138 indicates that there are open items for a customer in a specific company code. This typically occurs when you attempt to perform a transaction that requires the customer to have no outstanding open items, such as clearing or closing accounts.
  
  Cause:
  The error message F2138 is triggered when:
  
  There are outstanding invoices, credit memos, or other open items associated with the customer in the specified company code.
  The system is configured to prevent transactions on customers with open items to ensure proper accounting practices.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Open Items:
  
  Go to the customer account in the relevant company code and check for any open items. You can do this using transaction code FBL5N (Customer Line Item Display).
  Filter the display to show only open items.
  
  
  
  Clear Open Items:
  
  If there are open items that should be cleared, you can process them using transaction codes like F-32 (Clear