How To Fix F2089 - Alternative dunning recipient &1 is a one-time account

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 089

• Message text: Alternative dunning recipient &1 is a one-time account

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2089 - Alternative dunning recipient &1 is a one-time account ?

  The SAP error message F2089, which states "Alternative dunning recipient &1 is a one-time account," typically occurs in the context of dunning processes in SAP Financial Accounting (FI). This error indicates that the alternative dunning recipient specified in the dunning run is a one-time account, which is not suitable for dunning purposes.
  Cause:
  
  One-Time Account: The alternative dunning recipient is set as a one-time account (e.g., a customer account that is not intended for regular transactions). One-time accounts are generally used for transactions that do not require a permanent customer record.
  Dunning Configuration: The dunning configuration may not allow one-time accounts to be used as dunning recipients.
  
  Solution:
  
  Change the Dunning Recipient: If possible, change the alternative dunning recipient to a regular customer account instead of a one-time account. This can be done in the customer master data.
  Review Dunning Settings: Check the dunning configuration settings in the SAP system to ensure that the dunning process is set up correctly. You may need to adjust the settings to allow for different types of accounts if necessary.
  Use a Different Account: If the one-time account is not suitable for dunning, consider using a different account that is intended for regular transactions and dunning processes.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance on handling dunning processes and alternative recipients.
  
  Related Information:
  
  Dunning Process: Dunning is the process of communicating with customers to ensure the collection of payments. It typically involves sending reminders and notices for overdue invoices.
  Customer Master Data: In SAP, customer master data includes information about customers, including their account type (regular or one-time).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer) and F150 (Dunning) to manage customer accounts and dunning runs.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP Notes for any specific patches or updates related to this error message.