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Message type: E = Error
Message class: F0 - FI batch program messages
Message number: 395
Message text: Payment &1 &2: FIK account without valid OCR number - no payment is made
The payment recipient's account is an FIK account that can only be used
with a valid OCR number. However, when the invoice was entered, an OCR
was not entered, or was entered incorrectly.
The payment is not transferred to the data medium.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message F0395 indicates that a payment cannot be processed because the FIK (Financial Accounting) account does not have a valid OCR (Optical Character Recognition) number associated with it. This typically occurs in the context of payment processing, particularly when dealing with electronic payments or payment runs.
Cause:
- Missing OCR Number: The FIK account is expected to have a valid OCR number for processing payments, and if it is missing, the system will not allow the payment to proceed.
- Incorrect Configuration: The configuration settings for the payment method or the vendor/customer master data may not be set up correctly, leading to the absence of a valid OCR number.
- Data Entry Errors: There may be errors in the data entry for the vendor or customer master records, resulting in an invalid or missing OCR number.
Solution:
- Check Master Data: Verify the vendor or customer master data to ensure that the OCR number is correctly entered and valid. You can do this by navigating to the relevant master data transaction (e.g., XK03 for vendors).
- Update OCR Number: If the OCR number is missing or incorrect, update the master data with the correct OCR number.
- Review Payment Method Configuration: Check the configuration of the payment method being used to ensure that it is set up to require an OCR number and that it is correctly linked to the relevant accounts.
- Run Payment Program Again: After making the necessary corrections, rerun the payment program to see if the issue is resolved.
- Consult Documentation: If the issue persists, consult SAP documentation or your organization's SAP support team for further troubleshooting steps.
Related Information:
FBZP
(Payment Program Configuration) and XK03
(Display Vendor) to check configurations and master data.By following these steps, you should be able to resolve the error message F0395 and successfully process the payment.
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