How To Fix F0393 - Payment &1&2: OCR account &3 is not the same as selected account &4

SAP Error Message - Details

• Message type: E = Error

• Message class: F0 - FI batch program messages

• Message number: 393

• Message text: Payment &1&2: OCR account &3 is not the same as selected account &4

What causes this issue?

The payee's account selected by the payment program does not correspond
to the account entered in the OCR number.

System Response

The program transfers the account number contained in the OCR number to
the data medium. This means that the target account does not correspond
to the data in the system.

How to fix this error?

In future, ensure that the account number entered in the OCR number is
also contained in the customer/vendor master record. You can use the
"Partner bank type" field to ensure that the system makes the bank
transfer to this account.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F0393 - Payment &1&2: OCR account &3 is not the same as selected account &4 ?

  The SAP error message F0393 indicates a discrepancy between the OCR (Open Cash Receipt) account and the selected account during a payment processing transaction. This error typically arises in the context of financial transactions, particularly when dealing with incoming payments or clearing accounts.
  Cause:
  The error occurs when the system detects that the Open Cash Receipt (OCR) account specified in the transaction does not match the account that has been selected for the payment. This can happen due to several reasons:
  
  Incorrect Account Selection: The user may have selected the wrong account for the payment.
  Configuration Issues: There may be a misconfiguration in the payment processing settings or account determination rules.
  Data Entry Errors: Manual entry errors can lead to selecting an incorrect account.
  Changes in Account Settings: Changes in the account settings or master data that have not been updated in the transaction.
  
  Solution:
  To resolve the F0393 error, you can take the following steps:
  
  
  Verify Account Selection:
  
  Check the selected account in the payment transaction and ensure it matches the OCR account specified in the error message.
  If the selected account is incorrect, change it to the correct account.
  
  
  
  Review Configuration:
  
  Review the configuration settings for payment processing in the SAP system. Ensure that the account determination settings are correctly configured.
  Check the settings in transaction codes like OB40 (for account determination) or other relevant configuration areas.
  
  
  
  Check Master Data:
  
  Verify the master data for the accounts involved. Ensure that the OCR account and the selected account are correctly set up in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling payment transactions and account settings.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments), F-32 (Clear Customer), and OB40 (Account Determination).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Permissions: Ensure that the user has the necessary permissions to perform the transaction and access the relevant accounts.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.