How To Fix F0389 - Error occured when creating link to HR System

SAP Error Message - Details

• Message type: E = Error

• Message class: F0 - FI batch program messages

• Message number: 389

• Message text: Error occured when creating link to HR System

What causes this issue?

During the clearing reset, you could not confirm the document data for
invoice document &V3& &V4& to HR (Third Party Remittance) since the
system could not create a connection to the HR system.

System Response

Since the HR system could not be reached, the confirmation of the
invoices as 'Not paid' was not possible. The system returns error
reason "&V1& &V2&".

How to fix this error?

The confirmation must be executed manually in HR.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F0389 - Error occured when creating link to HR System ?

  The SAP error message F0389, which states "Error occurred when creating link to HR System," typically indicates an issue with the integration between the SAP Financials module and the Human Resources (HR) module. This error can arise due to various reasons, including configuration issues, authorization problems, or connectivity issues between the systems.
  Causes:
  
  Configuration Issues: The integration settings between the Financials and HR modules may not be correctly configured.
  Authorization Problems: The user may not have the necessary authorizations to access the HR system.
  Connectivity Issues: There may be network problems or issues with the RFC (Remote Function Call) connection between the systems.
  Data Consistency: Inconsistent or missing data in the HR module can also lead to this error.
  System Updates: Recent updates or changes in either the Financials or HR system may have disrupted the integration.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for the integration between the Financials and HR modules. Ensure that all necessary parameters are correctly set.
  Use transaction codes like SPRO to access the configuration settings.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the HR system. This can be checked using transaction code SU53 to analyze authorization failures.
  
  
  
  Test RFC Connection:
  
  Use transaction code SM59 to check the RFC connection settings. Test the connection to ensure that it is functioning correctly.
  If there are issues, you may need to reconfigure the RFC destination or check network connectivity.
  
  
  
  Check Data Consistency:
  
  Review the data in the HR module to ensure that it is complete and consistent. Look for any missing or incorrect entries that could be causing the error.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that could provide more context about the issue. Use transaction code SM21 to view the system log.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), SU53 (Authorization Check), and SPRO (Customizing).
  Integration Points: Understand the integration points between the Financials and HR modules, as well as any middleware that may be involved.
  Documentation: Review SAP documentation related to the integration of Financials and HR for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the cause of the F0389 error in SAP.