F0387 - Advice note for pymt & & will be printed; dispatch via e-mail not poss.

SAP Error Message - Details

• Message type: E = Error

• Message class: F0 - FI batch program messages

• Message number: 387

• Message text: Advice note for pymt & & will be printed; dispatch via e-mail not poss.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F0387 - Advice note for pymt & & will be printed; dispatch via e-mail not poss. ?

  The SAP error message F0387 indicates that there is an issue with the dispatch of an advice note (or payment advice) via email. The message typically means that the system is unable to send the advice note through email, but it will still be printed.
  Cause:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could be due to missing SMTP settings or incorrect email server configurations.
  Recipient Email Address: The email address of the recipient may be missing, incorrect, or not properly maintained in the vendor/customer master data.
  Output Type Settings: The output type for the advice note may not be set up correctly to allow for email dispatch.
  Authorization Issues: The user may not have the necessary authorizations to send emails from the SAP system.
  Technical Issues: There could be technical issues with the email server or network connectivity that prevent the email from being sent.
  
  Solution:
  
  
  Check Email Configuration:
  
  Ensure that the SMTP settings are correctly configured in the SAP system. This can be done in transaction code SCOT (SAPconnect).
  Verify that the email server is reachable and functioning properly.
  
  
  
  Verify Recipient Email Address:
  
  Check the vendor or customer master data to ensure that the email address is correctly maintained.
  You can do this using transaction codes like XK03 (for vendors) or VD03 (for customers).
  
  
  
  Review Output Type Settings:
  
  Check the output type configuration for the advice note. This can be done in transaction code NACE.
  Ensure that the output type is set up to allow email dispatch and that the correct medium is selected.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and authorizations in transaction code SU01.
  
  
  
  Test Email Functionality:
  
  You can test the email functionality by sending a test email from the SAP system to ensure that the email server is working correctly.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any error messages related to email dispatch that may provide more details on the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on configuring email dispatch.
  Documentation: Review SAP documentation related to SAPconnect and output management for more detailed configuration steps.
  Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the F0387 error message in SAP.