How To Fix F0388 - Sending by e-mail and printing advice note not possible for payment & &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F0 - FI batch program messages

  • Message number: 388

  • Message text: Sending by e-mail and printing advice note not possible for payment & &

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  • What causes this issue?

    Your attempt to send the payment advice note for payment &V1& &V2& by
    e-mail failed. Due to the system status you cannot print the payment
    advice note.

    System Response

    No payment advice note is created for payment &V1& &V2&.

    How to fix this error?

    Correct the e-mail address or remove it from the master data. Restart
    the payment media program for the payment advice note output by
    selecting the failed payment.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F0388 - Sending by e-mail and printing advice note not possible for payment & & ?
    The SAP error message F0388 indicates that there is an issue with sending an advice note via email or printing it for a payment. This error typically arises in the context of financial transactions, particularly when dealing with payment advice notes in SAP.
    
    Cause: The error can be caused by several factors, including: Missing Configuration: The system may not be configured correctly to send emails or print documents related to payment advice notes. Email Address Issues: The recipient's email address may be missing or incorrectly configured in the vendor or customer master data. Output Type Not Defined: The output type for the payment advice note may not be defined or activated in the system. Authorization Issues: The user may not have the necessary authorizations to send emails or print documents. Technical Issues: There may be underlying technical issues, such as problems with the SAPconnect configuration or the print server.
    Solution: To resolve the F0388 error, you can take the

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