How To Fix F0311 - The line item for payment &2&3 does not contain a reference number

F0311 - Overview

• Message type: E = Error

• Message class: F0 - FI batch program messages

• Message number: 311

• Message text: The line item for payment &2&3 does not contain a reference number

What causes this issue?

The item being processed in the payment &V1& &V2&&V3& does not contain
a valid reference number. However, the format specifications for the
DIRECT DEBITING system in Finland require that a reference number is
entered for every bank collection order.
ELSE
Several line items in payment &V1& &V2&&V3& have been processed without
a reference number or with different reference numbers. According to
the format specifications for the DIRECT DEBITING system in Finland,
only one reference number may be entered for each collection order.
ENDIF

System Response

A data record cannot be created on the data medium from payment &V1&
&V2&&V3&, and so the bank cannot receive the collection order.

How to fix this error?

First cancel the clearing and reverse clearing document &V1& &V2&.
<DS:TRAN.FBRA>Reset cleared items</>
ELSE
Payment order &V3& was created. You must delete it.
<DS:REPO.RFPYORDD>Deletion report for payment orders</>
ENDIF

Then correct the invoice item by entering a valid reference number in
the "Payment reference" field.
<DS:TRAN.FB09>Change line item</>
ELSE
Then change the payment program configuration. Select the field
"Separate payment for each reference" under <ZH>Company
code->Paying</>.
Alternatively, you can also select the field "Single payment for marked
item" under <ZH>Payment methods->In company code</>
<DS:TRAN.FBZP>Payment program configuration</>
If you choose the second alternative, you must explicitly enter the
payment method in the item.
Always check that a reference number has been entered in every item. If
this is not the case, you must correct the invoice item by entering a
valid reference number.
<DS:TRAN.FB09>Change line item</>
ENDIF
If necessary, first change the document change rules so that the
relevant fields are ready for input when changing the document.
<DS:TRAN.OB32>Define document change rules</>
Clear the changed open items with a new payment run and generate the
payment medium.
<DS:TRAN.F110>Automatic payment transactions</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F0311 - The line item for payment &2&3 does not contain a reference number ?

  The SAP error message F0311 indicates that there is an issue with a payment line item that does not contain a reference number. This error typically arises during the processing of payments, such as when trying to clear open items or when executing payment runs.
  
  Cause:
  
  Missing Reference Number: The payment line item you are trying to process does not have a reference number assigned to it. This could happen if the invoice or document was created without a reference number or if it was manually entered incorrectly.
  
  Configuration Issues: There may be configuration settings in the SAP system that require a reference number for certain types of transactions, and if these are not met, the error will occur.
  Data Entry Errors: Human errors during data entry can lead to missing or incorrect reference numbers.
  
  
  Solution:
  
  Check the Payment Document: Review the payment document associated with the line item. Ensure that it has a valid reference