How To Fix F0311 - The line item for payment &2&3 does not contain a reference number

SAP Error Message - Details

• Message type: E = Error

• Message class: F0 - FI batch program messages

• Message number: 311

• Message text: The line item for payment &2&3 does not contain a reference number

What causes this issue?

The item being processed in the payment &V1& &V2&&V3& does not contain
a valid reference number. However, the format specifications for the
DIRECT DEBITING system in Finland require that a reference number is
entered for every bank collection order.
ELSE
Several line items in payment &V1& &V2&&V3& have been processed without
a reference number or with different reference numbers. According to
the format specifications for the DIRECT DEBITING system in Finland,
only one reference number may be entered for each collection order.
ENDIF

System Response

A data record cannot be created on the data medium from payment &V1&
&V2&&V3&, and so the bank cannot receive the collection order.

How to fix this error?

First cancel the clearing and reverse clearing document &V1& &V2&.
<DS:TRAN.FBRA>Reset cleared items</>
ELSE
Payment order &V3& was created. You must delete it.
<DS:REPO.RFPYORDD>Deletion report for payment orders</>
ENDIF

Then correct the invoice item by entering a valid reference number in
the "Payment reference" field.
<DS:TRAN.FB09>Change line item</>
ELSE
Then change the payment program configuration. Select the field
"Separate payment for each reference" under <ZH>Company
code->Paying</>.
Alternatively, you can also select the field "Single payment for marked
item" under <ZH>Payment methods->In company code</>
<DS:TRAN.FBZP>Payment program configuration</>
If you choose the second alternative, you must explicitly enter the
payment method in the item.
Always check that a reference number has been entered in every item. If
this is not the case, you must correct the invoice item by entering a
valid reference number.
<DS:TRAN.FB09>Change line item</>
ENDIF
If necessary, first change the document change rules so that the
relevant fields are ready for input when changing the document.
<DS:TRAN.OB32>Define document change rules</>
Clear the changed open items with a new payment run and generate the
payment medium.
<DS:TRAN.F110>Automatic payment transactions</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F0311 - The line item for payment &2&3 does not contain a reference number ?

  The SAP error message F0311 indicates that there is an issue with a payment line item that does not contain a reference number. This error typically arises during the processing of payments, such as when trying to clear open items or when executing payment runs.
  Cause:
  
  Missing Reference Number: The payment line item you are trying to process does not have a reference number assigned to it. This could happen if the invoice or document was created without a reference number or if it was manually entered incorrectly.
  Configuration Issues: There may be configuration settings in the SAP system that require a reference number for certain types of transactions, and if these are not met, the error will occur.
  Data Entry Errors: Human errors during data entry can lead to missing or incorrect reference numbers.
  
  Solution:
  
  Check the Payment Document: Review the payment document associated with the line item. Ensure that it has a valid reference number. If it is missing, you may need to edit the document to add the reference number.
  Review Configuration Settings: Check the configuration settings in the SAP system to see if there are any requirements for reference numbers in the payment processing. This can be done by consulting with your SAP administrator or financial team.
  Correct the Line Item: If the line item is incorrect, you may need to reverse or adjust the transaction to ensure that it meets the necessary criteria for processing.
  Use Transaction Codes: You can use transaction codes like FB03 (Display Document) to view the document details and check for the reference number. If you need to make changes, you might use transaction codes like FB02 (Change Document) or FB08 (Reverse Document).
  Consult SAP Notes: Check for any relevant SAP Notes that might address this specific error message. SAP Notes can provide patches or additional guidance on resolving specific issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03, FB02, and F110 (Automatic Payment Transactions) for managing payment documents.
  SAP Documentation: Refer to SAP Help documentation for detailed information on payment processing and error handling.
  User Roles and Permissions: Ensure that the user attempting to make changes has the necessary permissions to edit payment documents and line items.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.