How To Fix ESSC_GENERIC013 - Unable to save application log to database; contact syst. administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 013

• Message text: Unable to save application log to database; contact syst. administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC013 - Unable to save application log to database; contact syst. administrator ?

  The SAP error message ESSC_GENERIC013 indicates that the system is unable to save an application log to the database. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue. Here are some potential causes, solutions, and related information:
  Causes:
  
  Database Issues: There may be problems with the database itself, such as connectivity issues, database locks, or insufficient space.
  Authorization Problems: The user or the application may not have the necessary permissions to write to the application log.
  Configuration Errors: Incorrect configuration settings in the SAP system or application logs may lead to this error.
  System Performance: High load on the system or database can lead to timeouts or failures in writing logs.
  Corrupted Log Entries: There may be corrupted entries in the application log that prevent new entries from being saved.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running, and that there are no connectivity issues. You can use transaction codes like DB02 to check the database status.
  Review Authorization: Verify that the user has the necessary authorizations to write to the application log. You can check this using transaction SU53 or SU01.
  Inspect Application Log Configuration: Check the configuration settings for application logging in transaction SLG1 and ensure they are set up correctly.
  Monitor System Performance: Use transaction ST22 to check for dumps and SM21 for system logs to identify any performance issues or errors.
  Database Space: Ensure that there is sufficient space in the database. You can check this using transaction DB02 or by consulting your database administrator.
  Clear Old Logs: If the application log table is full, consider archiving or deleting old logs to free up space. This can be done using transaction SLG2.
  Check for Corrupted Entries: If you suspect corrupted log entries, you may need to analyze the logs further or consult SAP support for assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SLG1: Display Application Log
  SLG2: Archive Application Log
  SM21: System Log
  ST22: Dump Analysis
  DB02: Database Performance Analysis
  
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the ESSC_GENERIC013 error and implement a suitable solution.