How To Fix ESSC_GENERIC015 - System issue; contact system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 015

• Message text: System issue; contact system administrator

What causes this issue?

System issue

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your administrator mentioning the application log object as
"HR_SSC".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC015 - System issue; contact system administrator ?

  The SAP error message ESSC_GENERIC015 typically indicates a generic system issue that requires the attention of a system administrator. This error can arise in various contexts, often related to the Employee Self-Service (ESS) or other SAP applications. Here are some potential causes, solutions, and related information:
  Causes:
  
  Configuration Issues: There may be misconfigurations in the ESS settings or related components.
  Authorization Problems: The user may not have the necessary permissions to access the requested functionality.
  System Performance: The system may be experiencing performance issues, such as high load or resource constraints.
  Backend Errors: There could be issues with the backend systems or services that the ESS application relies on.
  Data Integrity Issues: Problems with the data being processed, such as missing or corrupted records.
  Network Issues: Connectivity problems between the client and the SAP server.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the ESS application to ensure they are set up correctly.
  Review Authorizations: Verify that the user has the appropriate roles and authorizations to access the ESS functionalities.
  Monitor System Performance: Use SAP monitoring tools to check for performance bottlenecks or resource issues. Address any identified problems.
  Check Backend Systems: Ensure that all backend systems and services are operational and that there are no errors in the logs.
  Data Validation: Check the data being processed for integrity and completeness. Correct any issues found.
  Network Diagnostics: Investigate any network issues that may be affecting connectivity to the SAP system.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  System Logs: Check the system logs (transaction codes like SLG1 for application logs) for more detailed error messages that can provide insights into the root cause.
  User Forums: Look for discussions in SAP community forums or other user groups where similar issues may have been reported and resolved.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Conclusion:
  The ESSC_GENERIC015 error is a generic message indicating a system issue. The resolution typically involves a systematic approach to identify and rectify the underlying cause, often requiring collaboration between users, system administrators, and possibly SAP support.