How To Fix ESJI_ODATA005 - You are not authorized to view data from customer accounts

SAP Error Message - Details

• Message type: E = Error

• Message class: ESJI_ODATA - OData Service Messages

• Message number: 005

• Message text: You are not authorized to view data from customer accounts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESJI_ODATA005 - You are not authorized to view data from customer accounts ?

  The SAP error message ESJI_ODATA005 indicates that a user does not have the necessary authorization to view data from customer accounts. This error typically arises in the context of OData services, which are used to expose data from SAP systems to external applications or services.
  Cause:
  
  Authorization Issues: The user attempting to access the OData service does not have the required authorizations assigned in the SAP system. This could be due to missing roles or authorizations related to customer account data.
  Role Assignment: The user may not be assigned to the correct roles that include access to the specific OData service or the underlying data.
  Data Access Restrictions: There may be restrictions in place that limit access to certain customer accounts based on criteria such as company code, sales area, or other organizational units.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check. This will show which authorization object failed and why.
  Review the user’s roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Assign Necessary Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include access to customer account data.
  Ensure that the roles include the necessary authorization objects, such as F_BKPF_BES (for accounting documents) or F_KNA1_AKT (for customer master data).
  
  
  
  Review OData Service Configuration:
  
  Check the OData service configuration in transaction /IWFND/MAINT_SERVICE to ensure that the service is properly activated and that the user has access to it.
  Ensure that the service is registered and that the necessary authorizations are in place for the service.
  
  
  
  Test with a Different User:
  
  If possible, test the OData service with a different user who has the necessary authorizations to confirm that the issue is indeed related to user permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific OData service being accessed for any additional configuration or authorization requirements.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to customer account data.
  SAP Notes: Check for any SAP Notes that may address known issues or provide guidance on authorization for specific OData services.
  Security Audit: Conduct a security audit to ensure that users have the appropriate access levels and that there are no unnecessary restrictions in place.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the authorization issue.