How To Fix ESH_SEARCH426 - End of external Data Provider Services error (GetNextByTimeStamp)

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_SEARCH - ESH Search

• Message number: 426

• Message text: End of external Data Provider Services error (GetNextByTimeStamp)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_SEARCH426 - End of external Data Provider Services error (GetNextByTimeStamp) ?

  The SAP error message ESH_SEARCH426 indicates an issue with the external Data Provider Services, specifically related to the GetNextByTimeStamp function. This error typically arises in the context of SAP's Enterprise Search (ESH) when the system is unable to retrieve data from an external data source.
  Causes:
  
  Data Source Connectivity Issues: The external data provider may be unreachable due to network issues, incorrect configuration, or the service being down.
  Configuration Errors: Incorrect settings in the data provider configuration can lead to failures in data retrieval.
  Data Provider Service Errors: The external data provider service may have encountered an internal error or may not be running properly.
  Time Stamp Issues: The timestamp being used in the GetNextByTimeStamp function may not correspond to any available data, leading to no results being returned.
  Authorization Issues: The user or service account may not have the necessary permissions to access the external data source.
  
  Solutions:
  
  Check Connectivity: Ensure that the external data provider is reachable from the SAP system. This can be done by testing the network connection or pinging the service.
  Review Configuration: Verify the configuration settings for the external data provider in the SAP system. Ensure that all parameters are correctly set.
  Check Service Status: Ensure that the external data provider service is running and operational. Restart the service if necessary.
  Validate Time Stamps: Check the timestamps being used in the query. Ensure that they are valid and correspond to existing data in the external source.
  Review Logs: Check the logs for both the SAP system and the external data provider for any error messages or warnings that could provide more context on the issue.
  Authorization Check: Ensure that the user or service account has the necessary permissions to access the external data provider.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Enterprise Search and external data providers for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed and resolved by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.