How To Fix ESH_PS_MSG022 - Personalized Search is currently LOCKED

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_PS_MSG - ESH Personalized Search

• Message number: 022

• Message text: Personalized Search is currently LOCKED

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_PS_MSG022 - Personalized Search is currently LOCKED ?

  The SAP error message ESH_PS_MSG022 indicates that the Personalized Search functionality is currently locked. This can occur for various reasons, typically related to user permissions, system settings, or ongoing processes that are preventing access to the personalized search features.
  Causes:
  
  User Lock: The user profile may be locked due to administrative actions or system settings.
  Ongoing Processes: There may be background jobs or processes that are currently using or modifying the personalized search settings.
  Authorization Issues: The user may not have the necessary authorizations to access or modify personalized search settings.
  System Configuration: There may be configuration settings in the SAP system that are preventing access to personalized search.
  
  Solutions:
  
  
  Check User Lock Status:
  
  Verify if the user profile is locked. If it is, an administrator can unlock it using transaction code SU01.
  
  
  
  Review Background Jobs:
  
  Check if there are any background jobs running that might be locking the personalized search. You can use transaction code SM37 to monitor background jobs.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access personalized search. This can be checked in transaction code SU53 or by reviewing the user roles in PFCG.
  
  
  
  System Configuration:
  
  Review the configuration settings related to the Enterprise Search and personalized search. This may involve checking settings in transaction ESH_COCKPIT or related configuration transactions.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the relevant services or the entire SAP system, if feasible, to clear any locks.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SM37: Job Monitoring
  SU53: Authorization Check
  PFCG: Role Maintenance
  ESH_COCKPIT: Enterprise Search Cockpit
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on Enterprise Search and personalized search configurations.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem continues after trying the above solutions, it may be necessary to contact SAP support for further assistance.