How To Fix ESH_PS_MSG021 - Propagate Changes on Personalized Search to Slaves failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_PS_MSG - ESH Personalized Search

• Message number: 021

• Message text: Propagate Changes on Personalized Search to Slaves failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_PS_MSG021 - Propagate Changes on Personalized Search to Slaves failed ?

  The SAP error message ESH_PS_MSG021 indicates that there was a failure in propagating changes made to personalized search settings to the slave systems in a landscape. This typically occurs in environments where the Enterprise Search (ES) is configured in a distributed manner, with a master system and one or more slave systems.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: There may be connectivity problems between the master and slave systems, preventing the propagation of changes.
  Configuration Errors: Incorrect configuration settings in the master or slave systems can lead to failures in the propagation process.
  Authorization Issues: The user executing the propagation may not have the necessary authorizations to perform the operation on the slave systems.
  System Performance: If the slave systems are under heavy load or experiencing performance issues, they may not be able to process the changes in a timely manner.
  Data Consistency Issues: There may be inconsistencies in the data or settings between the master and slave systems that prevent successful propagation.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Network Connectivity: Ensure that there are no network issues between the master and slave systems. You can use tools like ping or traceroute to verify connectivity.
  Review Configuration Settings: Double-check the configuration settings in both the master and slave systems to ensure they are correctly set up for personalized search.
  Verify Authorizations: Ensure that the user executing the propagation has the necessary authorizations in both the master and slave systems.
  Monitor System Performance: Check the performance of the slave systems. If they are under heavy load, consider scheduling the propagation during off-peak hours.
  Check Logs for Errors: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  Retry the Propagation: After addressing any identified issues, try to propagate the changes again.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Enterprise Search and personalized search configuration for detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully propagate changes to the slave systems.