How To Fix ESH_PS_MSG020 - Error while saving the changed configuration


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ESH_PS_MSG - ESH Personalized Search

  • Message number: 020

  • Message text: Error while saving the changed configuration

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ESH_PS_MSG020 - Error while saving the changed configuration ?

    The SAP error message ESH_PS_MSG020, which indicates "Error while saving the changed configuration," typically occurs in the context of the SAP Enterprise Search (ESH) or similar configuration settings. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Authorization Issues: The user may not have the necessary permissions to save changes in the configuration.
    2. Data Consistency Errors: There may be inconsistencies in the data being saved, such as missing mandatory fields or invalid entries.
    3. System Configuration Issues: There could be issues with the underlying system configuration or settings that prevent saving.
    4. Technical Errors: There may be underlying technical issues, such as database locks or connectivity problems.
    5. Transport Issues: If the changes are being transported from one system to another, there may be issues with the transport request.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to make changes to the configuration. You may need to consult with your SAP security team.
    2. Validate Data: Review the data being entered for any inconsistencies or missing mandatory fields. Ensure that all required information is correctly filled out.
    3. Review Logs: Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
    4. Database Locks: Investigate if there are any database locks that might be preventing the save operation. You can use transaction SM12 to check for locks.
    5. Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying system issues.
    6. Transport Request: If the changes are part of a transport request, ensure that the transport is correctly configured and that there are no issues with the transport management system.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for Enterprise Search or the specific module you are working with to ensure that you are following the correct procedures.
    • Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.

    If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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