How To Fix ESH_EX025 - Real-time indexing process has terminated unexpectedly

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_EX - Extraction

• Message number: 025

• Message text: Real-time indexing process has terminated unexpectedly

What causes this issue?

This message is issued if the last-executed process for ESH real-time
indexing has terminated<(>,<)> or has been terminated<(>,<)> before the
final status update. This situation is reported if the process for the
ESH real-time indexing is not running at the point of time of the check,
but the last recorded status is still wrongly indicating the process as
'running'. The reason for the process termination can no longer be
determined by the real-time indexing engine.
Possible causes:
The real-time indexing job has been cancelled manually
Work process has been terminated in SM50
Connectors have been deleted / ESH has been reset while real-time
indexing was running
System has been shut down or restarted while the real-time indexing
process was running
Real-time indexing process has terminated without being able to update
its status, for example, due to a runtime error

System Response

How to fix this error?

The real-time indexing process will automatically restart with the next
data package that arrives for indexing. If the issue was due to a
one-time incident (e.g. system shutdown, manual job cancellation) the
status will not occur the next time, and no further actions are
required. The next process execution will automatically reprocess all
entries which could not be processed because of the preceding job
termination.
If the message reoccurs each time the real-time indexing job runs (job
never completes successfully) check for object-related issues: for
example, check job logs in SM37 or check for runtime errors in ST22.
If you do not want to wait for the next auto-restart of the real-time
indexing process you can also restart the real-time indexing manually
from the ESH Administration Cockpit:
ESH Administration Cockpit: Go to System Settings and open the Real-Time
Indexing Administration.
Start the process by choosing 'Start'.
We recommend a manual restart if a lot of data to be indexed (open
change pointers) has accumulated in the real-time indexing queues.
If you do not have any search connectors which are relevant for
real-time indexing (for example because all search connectors have been
deleted in the meantime) an auto-restart will not be triggered. Also in
this case, we recommend a manual restart of the job to update to a final
status (the job will not execute anything in this case).

Procedure for System Administrators

For more information on the concrete reason of failure, check process
logs in the ESH Administartation Cockpit, refer to the system log
(SM21), or check for runtime errors (ST22).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_EX025 - Real-time indexing process has terminated unexpectedly ?

  The SAP error message ESH_EX025 indicates that the real-time indexing process for the Enterprise Search (ESH) has terminated unexpectedly. This can occur due to various reasons, and addressing it typically involves several steps to identify the root cause and implement a solution.
  Possible Causes:
  
  System Resource Issues: Insufficient memory or CPU resources can lead to the termination of the indexing process.
  Configuration Errors: Incorrect settings in the configuration of the Enterprise Search or the underlying data sources can cause failures.
  Data Quality Issues: Problems with the data being indexed, such as inconsistencies or corruption, can lead to unexpected terminations.
  Network Issues: If the indexing process relies on external data sources, network connectivity problems can interrupt the process.
  Software Bugs: There may be bugs in the version of SAP you are using that affect the indexing process.
  
  Solutions:
  
  
  Check System Resources:
  
  Monitor the system's CPU and memory usage during the indexing process. If resources are low, consider increasing them or optimizing other processes.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for the Enterprise Search and ensure that all parameters are correctly set. Check the settings for the data sources being indexed.
  
  
  
  Examine Logs:
  
  Check the logs for the real-time indexing process. Look for any error messages or warnings that can provide more context about why the process terminated.
  Logs can typically be found in transaction codes like SLG1 (Application Log) or in the specific logs for the Enterprise Search.
  
  
  
  Data Quality Check:
  
  Review the data being indexed for any inconsistencies or corruption. Clean up any problematic data entries that could be causing the issue.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues affecting the connection to external data sources. Test the connectivity and resolve any issues found.
  
  
  
  Update Software:
  
  Check for any available patches or updates for your SAP system that may address known bugs related to the indexing process.
  
  
  
  Restart the Indexing Process:
  
  After addressing any identified issues, restart the real-time indexing process to see if the problem persists.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or solutions specific to the ESH_EX025 error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Enterprise Search for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the ESH_EX025 error effectively.