How To Fix ESH_ADM_MSG069 - DB Connection not set (SAP HANA or TREX)

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADM_MSG - ESH Administration and Monitoring Tool

• Message number: 069

• Message text: DB Connection not set (SAP HANA or TREX)

What causes this issue?

To enable SAP HANA, TREX/BWA and SAP NetWeaver to communicate with one
another, create a connection between them.
If you use SAP HANA you have to create a database connection from SAP
NetWeaver to SAP HANA.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify a DB connection to SAP HANA or TREX/BWA destination. Run
transaction ESH_IMG and navigate into the common settings.
Have a look for the Enterprise Search specific task list
SAP_ESH_INITIAL_SETUP_WRK_CLIENT and check if the client is prepared for
Enterprise Search. The transaction for processing task lists is STC01.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADM_MSG069 - DB Connection not set (SAP HANA or TREX) ?

  The SAP error message ESH_ADM_MSG069 indicates that there is an issue with the database connection not being set for either SAP HANA or TREX (Text Retrieval and Extraction). This error typically arises in the context of the SAP Enterprise Search (ESS) or SAP HANA Search functionalities.
  Cause:
  
  Missing Configuration: The database connection for SAP HANA or TREX has not been configured properly in the system.
  Connection Issues: There may be issues with the network or the database server itself, preventing a successful connection.
  Authorization Issues: The user or service account may not have the necessary permissions to access the database.
  Service Not Running: The TREX or HANA services may not be running or may have crashed.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP system and check the configuration settings for the database connection.
  Ensure that the connection parameters (host, port, user, password) are correctly set in the relevant configuration files or transaction codes (like SICF for services).
  
  
  
  Test Connection:
  
  Use transaction DBACOCKPIT or DB02 to test the database connection.
  If using TREX, check the TREX administration tools to verify the connection settings.
  
  
  
  Check Services:
  
  Ensure that the TREX or HANA services are running. You can check this in the SAP system or through the operating system service manager.
  Restart the services if necessary.
  
  
  
  Review Authorizations:
  
  Verify that the user or service account has the necessary authorizations to access the database.
  Check roles and profiles assigned to the user.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages that might provide more context.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for specific configuration steps related to your version of SAP HANA or TREX.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Administration: If you are not the system administrator, it may be necessary to involve your BASIS team to assist with the configuration and connection issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the ESH_ADM_MSG069 error message.