How To Fix ERP_WEC_USER_ADMIN101 - Mail content could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_WEC_USER_ADMIN -

• Message number: 101

• Message text: Mail content could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_WEC_USER_ADMIN101 - Mail content could not be created ?

  The SAP error message ERP_WEC_USER_ADMIN101 indicates that there was an issue with creating the mail content, typically related to user administration tasks in the SAP system. This error can occur in various contexts, such as when trying to send notifications or alerts related to user management.
  Possible Causes:
  
  Missing Mail Configuration: The SAP system may not be properly configured to send emails. This includes settings in transaction codes like SCOT (SAPconnect) or SOST (Send Object Status).
  Template Issues: The mail content may rely on specific templates that are missing or incorrectly configured.
  Authorization Issues: The user executing the action may not have the necessary authorizations to create or send mail content.
  System Errors: There could be underlying system issues, such as connectivity problems with the mail server or other technical glitches.
  Data Issues: The data being processed may be incomplete or invalid, leading to failure in generating the mail content.
  
  Solutions:
  
  
  Check Mail Configuration:
  
  Go to transaction SCOT and ensure that the SMTP settings are correctly configured.
  Verify that the mail server is reachable and that the necessary ports are open.
  
  
  
  Review Mail Templates:
  
  Check if the mail templates used for notifications are correctly defined and available in the system.
  Ensure that the templates are not corrupted and contain the necessary placeholders.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the required authorizations to perform the action that triggers the mail content creation.
  Use transaction SU53 to check for any authorization failures.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Test Mail Sending:
  
  Use transaction SOST to check the status of sent emails and see if there are any errors logged there.
  You can also perform a test email sending from SCOT to ensure that the mail functionality is working.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Request Overview
  SU53: Display Authorization Check
  SLG1: Application Log
  
  
  
  Documentation: Refer to the official SAP documentation for detailed configuration steps and troubleshooting guides related to email sending and user administration.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the ERP_WEC_USER_ADMIN101 error message.