How To Fix ERP_WEC_USER_ADMIN100 - -------- Message regarding Mail Handling ----------------


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ERP_WEC_USER_ADMIN -

  • Message number: 100

  • Message text: -------- Message regarding Mail Handling ----------------

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ERP_WEC_USER_ADMIN100 - -------- Message regarding Mail Handling ---------------- ?

    The SAP error message ERP_WEC_USER_ADMIN100 typically relates to issues with mail handling in the SAP system, particularly in the context of user administration and communication settings. This error can occur in various scenarios, such as when trying to send emails or notifications from the SAP system.

    Cause:

    The error can be caused by several factors, including but not limited to:

    1. Configuration Issues: Incorrect settings in the SAPconnect configuration or mail server settings.
    2. User Settings: The user profile may not be set up correctly for mail handling, or the user may not have the necessary authorizations.
    3. Mail Server Connectivity: There may be issues with the connection to the mail server, such as network problems or server downtime.
    4. Missing Parameters: Required parameters for mail handling may be missing or incorrectly configured in the system.

    Solution:

    To resolve the ERP_WEC_USER_ADMIN100 error, you can follow these steps:

    1. Check SAPconnect Configuration:

      • Go to transaction code SCOT to check the configuration of SAPconnect.
      • Ensure that the SMTP settings are correctly configured, including the mail server address, port, and any authentication details.
    2. Verify User Settings:

      • Check the user profile in transaction code SU01 to ensure that the user has the necessary authorizations for mail handling.
      • Ensure that the email address is correctly maintained in the user profile.
    3. Test Mail Sending:

      • Use transaction code SOST to check the status of sent emails. This can help identify if emails are being queued or if there are errors in sending.
      • You can also use the "Test" function in SCOT to send a test email to verify that the configuration is working.
    4. Check Mail Server:

      • Ensure that the mail server is up and running and that there are no connectivity issues between the SAP system and the mail server.
      • Check the mail server logs for any errors that might indicate why emails are not being sent.
    5. Review System Logs:

      • Check the system logs (transaction code SM21) for any related error messages that might provide more context about the issue.
    6. Consult Documentation:

      • Refer to SAP Notes and documentation related to mail handling and SAPconnect for any specific configurations or known issues.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the ERP_WEC_USER_ADMIN100 error.
    • Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
    • SAP Help Portal: Review the official SAP Help documentation for guidance on configuring and troubleshooting mail handling in SAP.

    If the issue persists after following these steps, it may be beneficial to engage with your SAP Basis team or SAP support for further assistance.

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