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How To Fix ERP_WEC_USER_ADMIN057 - Error in user administration; contact us for support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ERP_WEC_USER_ADMIN -

  • Message number: 057

  • Message text: Error in user administration; contact us for support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ERP_WEC_USER_ADMIN057 - Error in user administration; contact us for support ?

    The SAP error message ERP_WEC_USER_ADMIN057 typically indicates an issue related to user administration within the SAP system. This error can arise due to various reasons, including configuration issues, authorization problems, or system inconsistencies. Here’s a breakdown of potential causes, solutions, and related information:

    Causes:

    1. Authorization Issues: The user may not have the necessary permissions to perform the action they are attempting.
    2. Configuration Errors: There may be misconfigurations in the user management settings or roles assigned to the user.
    3. System Inconsistencies: There could be inconsistencies in the user master data or related tables.
    4. Technical Errors: Bugs or issues in the SAP system or specific modules can lead to this error.
    5. Missing Dependencies: Required components or dependencies for user administration might be missing or not properly configured.

    Solutions:

    1. Check Authorizations:

      • Ensure that the user has the necessary authorizations to perform user administration tasks. This can be done by reviewing the roles assigned to the user in transaction PFCG.
      • Use transaction SU53 to analyze authorization failures after the error occurs.
    2. Review Configuration:

      • Check the configuration settings related to user administration in the system. This includes reviewing any custom settings that may have been implemented.
      • Ensure that the user management settings are correctly configured in the relevant profiles.
    3. Analyze System Logs:

      • Use transaction SLG1 to check the application logs for any related error messages that could provide more context about the issue.
      • Look for any specific error codes or messages that can help pinpoint the problem.
    4. Check User Master Data:

      • Verify the user master data for any inconsistencies. You can use transaction SU01 to check the user details.
      • Ensure that the user is not locked or has expired credentials.
    5. Consult SAP Notes:

      • Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including the steps that led to it and any relevant logs.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SU53: Authorization Check
      • SLG1: Application Log
    • Documentation: Review SAP documentation related to user administration and authorization management for best practices and troubleshooting steps.

    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to diagnose and potentially resolve the ERP_WEC_USER_ADMIN057 error. If the problem continues, engaging with SAP Support will be the best course of action.

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