How To Fix ERP_WEC_USER_ADMIN055 - Error during logon ; contact us for support

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_WEC_USER_ADMIN -

• Message number: 055

• Message text: Error during logon ; contact us for support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_WEC_USER_ADMIN055 - Error during logon ; contact us for support ?

  The SAP error message ERP_WEC_USER_ADMIN055 typically indicates an issue during the logon process, which may be related to user administration or authentication problems. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  User Account Issues: The user account may be locked, inactive, or not properly configured in the system.
  Password Problems: The password may be incorrect, expired, or not meeting the system's password policy.
  Authorization Issues: The user may not have the necessary authorizations to log in to the system.
  System Configuration: There may be issues with the system configuration, such as incorrect settings in the user management or authentication methods.
  Network Issues: Connectivity problems between the client and the SAP server could also lead to logon failures.
  
  Solutions:
  
  
  Check User Account Status:
  
  Verify if the user account is active and not locked. This can be done by an administrator using transaction code SU01.
  If the account is locked, unlock it and ensure it is active.
  
  
  
  Reset Password:
  
  If the password is suspected to be incorrect or expired, reset the password using transaction code SU01.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to log in. This can be checked using transaction code SU53 after a failed logon attempt.
  
  
  
  Check System Configuration:
  
  Review the system settings related to user authentication and ensure they are correctly configured. This may involve checking the profile parameters or user management settings.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing the user from connecting to the SAP system. Check firewall settings, VPN connections, and other network configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, it may be necessary to contact your SAP support team or SAP support directly for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SUIM: User Information System
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Refer to SAP documentation for user management and authentication processes for more detailed guidance.
  
  
  If you are not an administrator, it is advisable to reach out to your SAP system administrator or IT support team for assistance with this error.