How To Fix ERP_SALES_LCM013 - Account group &1: Number &2 is already being used

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_SALES_LCM - Messages for Lean Customer and Customer Fact Sheet

• Message number: 013

• Message text: Account group &1: Number &2 is already being used

What causes this issue?

A number is taken from the number range of an account group based on the
current status. The number is already being used by another customer,
however.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to save the customer again.
If the problem persists, make a note of the number.
Contact your system administrator.
Your system administrator must determine which program is creating the
customers incorrectly. The program has assigned a number without taking
account of the the current status in the number range for the account
group.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_SALES_LCM013 - Account group &1: Number &2 is already being used ?

  The SAP error message ERP_SALES_LCM013 indicates that there is an issue with the account group and number assignment in the context of sales and distribution (SD) or customer master data. Specifically, it means that the number you are trying to assign to a new customer or vendor is already in use within the specified account group.
  Cause:
  
  Duplicate Number Assignment: The number you are trying to assign to a new customer or vendor already exists in the system for the specified account group.
  Incorrect Number Range Configuration: The number range for the account group may not be configured correctly, leading to conflicts when trying to create new entries.
  Data Migration Issues: If data was migrated from another system, there may be overlaps in number assignments.
  
  Solution:
  
  
  Check Existing Entries: Verify if the number you are trying to use is already assigned to another customer or vendor. You can do this by searching for the customer/vendor in the relevant transaction (e.g., XD03 for customers).
  
  
  Use a Different Number: If the number is already in use, you will need to select a different number that is not currently assigned.
  
  
  Review Number Range Settings:
  
  Go to the transaction code SNRO to check the number range object associated with the account group.
  Ensure that the number range is correctly defined and that there are available numbers within the range.
  
  
  
  Adjust Number Range: If necessary, you can adjust the number range settings to allow for more numbers or to reset the range if it has been exhausted.
  
  
  Consult with SAP Basis or Functional Team: If you are unsure about how to proceed with number range configuration or if you suspect a deeper issue, consult with your SAP Basis or functional team for assistance.
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD01 - Create Customer (General Data)
  XD02 - Change Customer
  XD03 - Display Customer
  SNRO - Number Range Objects
  
  
  Documentation: Refer to SAP Help documentation for detailed information on managing customer/vendor master data and number ranges.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  By following these steps, you should be able to resolve the ERP_SALES_LCM013 error and successfully create or modify the customer/vendor record.