How To Fix ERP_SALES_LCM015 - Customer &1 locked by another user

ERP_SALES_LCM015 - Overview

• Message type: E = Error

• Message class: ERP_SALES_LCM - Messages for Lean Customer and Customer Fact Sheet

• Message number: 015

• Message text: Customer &1 locked by another user

Self-Explanatory Message

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ERP_SALES_LCM015 - Details

• The SAP error message ERP_SALES_LCM015 indicates that a customer record (identified by the customer number &1) is currently locked by another user. This typically occurs when one user is editing or processing a customer record, and another user attempts to access or modify the same record simultaneously.
  
  Cause:
  
  Concurrent Access: Another user is currently editing the customer record, which locks it to prevent data inconsistencies.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  Long-running Transactions: A transaction that takes a long time to complete can hold the lock for an extended period.
  System Issues: Occasionally, system issues or bugs can lead to locks not being released properly.
  
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user is