How To Fix ERP_SALES_LCM012 - Customer &1 has been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_SALES_LCM - Messages for Lean Customer and Customer Fact Sheet

• Message number: 012

• Message text: Customer &1 has been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_SALES_LCM012 - Customer &1 has been saved ?

  The SAP error message ERP_SALES_LCM012 typically indicates that a customer record has been saved, but there may be issues related to the data or configuration that need to be addressed. This message is often encountered in the context of sales and distribution (SD) processes, particularly when dealing with customer master data.
  Cause:
  
  Data Inconsistency: The customer data may have inconsistencies or missing information that prevents further processing.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the customer data being processed.
  Authorization Issues: The user may not have the necessary authorizations to perform certain actions related to the customer record.
  Business Rules: There may be specific business rules or validations that are not being met, leading to the message being triggered.
  
  Solution:
  
  Check Customer Data: Review the customer master data for completeness and accuracy. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings in the SAP system related to customer master data and sales processes. Ensure that they are set up correctly.
  Authorization Check: Verify that the user has the necessary authorizations to perform the actions related to the customer record.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the error message and any related notes or updates.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure or the specific validation that is causing the error.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) to manage customer data.
  SAP Notes: Check for any SAP Notes related to the error message for patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the cause of the ERP_SALES_LCM012 message and implement a solution to resolve it.