How To Fix ERP_SALES_LCM010 - &1 is not a known department of the contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_SALES_LCM - Messages for Lean Customer and Customer Fact Sheet

• Message number: 010

• Message text: &1 is not a known department of the contact person

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_SALES_LCM010 - &1 is not a known department of the contact person ?

  The SAP error message ERP_SALES_LCM010 indicates that the department specified for a contact person is not recognized in the system. This typically occurs in the context of sales and distribution processes, where a contact person is linked to a customer or sales order.
  Cause:
  
  Invalid Department Code: The department code entered for the contact person does not exist in the system.
  Data Entry Error: There may have been a typographical error when entering the department name or code.
  Master Data Issues: The contact person’s master data may not be properly maintained, or the department may not have been set up in the system.
  Configuration Issues: The department may not be configured correctly in the relevant organizational structure.
  
  Solution:
  
  Verify Department Code: Check the department code or name entered for the contact person. Ensure it matches the existing codes in the system.
  Maintain Master Data: If the department does not exist, you may need to create it in the system. This can typically be done through the relevant master data transaction (e.g., using transaction code BP for Business Partner).
  Check Configuration: Ensure that the department is configured correctly in the organizational structure. This may involve checking the settings in the customizing transaction (e.g., SPRO).
  Consult Documentation: Review any relevant documentation or guidelines for maintaining contact person data and department codes in your organization.
  User Authorization: Ensure that you have the necessary authorizations to create or modify department codes and contact person data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), VD01 (Create Customer), or VD02 (Change Customer) to manage contact person data.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Training: Ensure that users entering data are trained on the correct procedures for entering contact person information and department codes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution processes.