How To Fix ERP_SALES_LCM009 - &1 is not a known function of the contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_SALES_LCM - Messages for Lean Customer and Customer Fact Sheet

• Message number: 009

• Message text: &1 is not a known function of the contact person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_SALES_LCM009 - &1 is not a known function of the contact person ?

  The SAP error message ERP_SALES_LCM009 typically indicates that there is an issue related to the contact person in the sales document. The message states that a specific function (like "Sales" or "Service") is not recognized for the contact person associated with the sales order or customer record.
  Cause:
  
  Missing Function Assignment: The contact person may not have the necessary functions assigned to them in the system. This could be due to incorrect or incomplete master data setup.
  Data Inconsistency: There may be inconsistencies in the data related to the contact person, such as missing or incorrect entries in the customer master data.
  Configuration Issues: The system configuration may not allow certain functions for the contact person, or the relevant settings may not be properly defined.
  
  Solution:
  
  
  Check Contact Person Master Data:
  
  Go to the transaction code BP (Business Partner) or VD03 (Display Customer) to check the details of the contact person.
  Ensure that the contact person has the necessary functions assigned (e.g., Sales, Service) in the relevant views.
  
  
  
  Assign Functions:
  
  If the functions are missing, you can assign them by editing the contact person's details in the Business Partner or Customer master data.
  Make sure to save the changes and check if the error persists.
  
  
  
  Review Configuration:
  
  If you have access to configuration settings, check the settings related to contact persons in the sales area. This can be done in the SPRO transaction under Sales and Distribution settings.
  Ensure that the relevant functions are enabled for contact persons.
  
  
  
  Data Consistency Check:
  
  Run any data consistency checks available in your SAP system to identify and rectify any inconsistencies in the master data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to this error message for any specific guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like BP, VD03, VD02, and VD01 for managing business partners and customer data.
  User Roles: Ensure that the user has the appropriate roles and authorizations to make changes to contact person data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error message ERP_SALES_LCM009 effectively.