How To Fix EQ828 - Move-out document &1 is not part of a contract change


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EQ - Cross-IS-U functions

  • Message number: 828

  • Message text: Move-out document &1 is not part of a contract change

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  • What causes this issue?

    You tried to reverse a customer change.
    The transferred move-out document is, however, not part of a customer
    change.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EQ828 - Move-out document &1 is not part of a contract change ?

    The SAP error message EQ828, which states "Move-out document &1 is not part of a contract change," typically occurs in the context of contract management and equipment movements within the SAP system. This error indicates that the move-out document you are trying to process is not associated with a valid contract change, which is necessary for the operation you are attempting to perform.

    Causes:

    1. Incorrect Document Reference: The move-out document you are trying to use may not be linked to the contract change you are working with.
    2. Contract Change Not Processed: The contract change may not have been properly processed or saved in the system.
    3. Data Inconsistency: There may be inconsistencies in the data related to the contract or the move-out document.
    4. Authorization Issues: The user may not have the necessary authorizations to access or modify the contract or move-out document.

    Solutions:

    1. Verify Document Linkage: Check if the move-out document is correctly linked to the relevant contract change. You can do this by reviewing the contract and the associated documents in the SAP system.
    2. Process Contract Change: Ensure that the contract change has been properly processed and is active. If it is not, you may need to complete the contract change process before proceeding.
    3. Check for Data Consistency: Use transaction codes like SE16 or SE11 to check the relevant tables for any inconsistencies. You may need to consult with your SAP Basis or technical team if you find discrepancies.
    4. Review Authorizations: Ensure that you have the necessary permissions to perform the action. If not, contact your system administrator to obtain the required access.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling contract changes and move-out documents.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • IE01: Create Equipment
      • IE02: Change Equipment
      • IE03: Display Equipment
      • IW31/IW32: Create/Change Order
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the EQ828 error and implement a solution to resolve it.

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