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How To Fix EQ827 - Function only possible in case of contract or customer change


EQ827 - Overview

  • Message type: E = Error

  • Message class: EQ - Cross-IS-U functions

  • Message number: 827

  • Message text: Function only possible in case of contract or customer change

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


EQ827 - Details

  • The SAP error message EQ827 ("Function only possible in case of contract or customer change") typically occurs in the context of equipment management or service contracts within the SAP system. This error indicates that the operation you are trying to perform is only valid when there is a change in the contract or customer data associated with the equipment.
    
    Cause: Invalid Operation: The operation you are attempting (such as changing equipment status, moving equipment, etc.) is not allowed unless there has been a change in the contract or customer data. Contractual Restrictions: The system may have specific rules that prevent certain actions unless there is a modification in the related contract or customer information. Data Integrity: SAP enforces data integrity and consistency, which means that certain actions are restricted to ensure that the data remains accurate and reliable.
    Solution: Check Contract/Customer Changes: Ensure that there has been a recent change to the contract or customer data

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