How To Fix EQ822 - Move-out document &1 is not part of customer change

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 822

• Message text: Move-out document &1 is not part of customer change

What causes this issue?

You tried to reverse a customer change.
The transferred move-out document is not part of a customer change.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_KORR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ822 - Move-out document &1 is not part of customer change ?

  The SAP error message EQ822 ("Move-out document &1 is not part of customer change") typically occurs in the context of equipment management and logistics within the SAP system. This error indicates that the move-out document you are trying to process is not associated with the customer change you are attempting to execute. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Document Association: The move-out document (e.g., a transfer order or delivery document) is not linked to the customer change you are trying to perform. This could happen if the document was created independently or if there was an error in the document creation process.
  Incorrect Document Type: The document type you are trying to process may not be valid for the customer change operation.
  Data Integrity Issues: There may be inconsistencies in the data or configuration settings that prevent the system from recognizing the relationship between the move-out document and the customer change.
  
  Solutions:
  
  Check Document Linkage: Verify that the move-out document is correctly linked to the customer change. You can do this by checking the document details in the SAP system to ensure they are associated.
  Review Document Type: Ensure that the document type you are using is appropriate for the customer change process. If necessary, create a new move-out document that is correctly associated with the customer change.
  Recreate the Document: If the document is not linked correctly, consider recreating the move-out document to ensure it is associated with the customer change.
  Consult Configuration Settings: Check the configuration settings in the SAP system related to equipment management and customer changes. Ensure that all necessary settings are correctly configured.
  SAP Notes and Support: Look for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant transaction codes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Equipment), IE02 (Change Equipment), and IE03 (Display Equipment) to manage equipment-related documents.
  Documentation: Review SAP documentation related to equipment management and customer changes to understand the processes and requirements better.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the customer change and move-out document operations.
  
  By following these steps, you should be able to identify the cause of the EQ822 error and implement a suitable solution.