How To Fix EQ804 - No business partner found with search criteria entered

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 804

• Message text: No business partner found with search criteria entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EQ804 - No business partner found with search criteria entered ?

  The SAP error message EQ804 ("No business partner found with search criteria entered") typically occurs when you are trying to search for a business partner in the SAP system, but the system cannot find any entries that match the criteria you have provided. This can happen in various SAP modules, especially in the context of Customer Relationship Management (CRM) or Supplier Relationship Management (SRM).
  Causes:
  
  Incorrect Search Criteria: The search criteria you entered may be incorrect or too restrictive. This could include misspellings, incorrect formats, or using fields that do not match any existing business partner records.
  Business Partner Not Created: The business partner you are searching for may not have been created in the system yet.
  Data Synchronization Issues: If your organization uses multiple systems, there may be synchronization issues where the business partner data has not been updated across all systems.
  Authorization Issues: You may not have the necessary authorizations to view certain business partners, leading to the error.
  Inactive Business Partner: The business partner may exist but is marked as inactive or blocked in the system.
  
  Solutions:
  
  Verify Search Criteria: Double-check the search criteria you entered. Ensure that you are using the correct spelling, formats, and fields. Try using broader search criteria to see if any results come up.
  Create Business Partner: If you determine that the business partner does not exist, you may need to create a new business partner record in the system.
  Check Data Synchronization: If your organization uses multiple systems, ensure that the business partner data is synchronized and up to date across all systems.
  Review Authorizations: Check your user authorizations to ensure you have the necessary permissions to view the business partners you are searching for.
  Check Status: If you find the business partner but cannot access it, check if it is marked as inactive or blocked. If so, you may need to reactivate it or contact your system administrator for assistance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) to manage business partner records.
  Business Partner Roles: Ensure that the business partner has the appropriate roles assigned to it, as this can affect visibility and access.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to business partner management.
  Documentation: Refer to SAP documentation for detailed instructions on managing business partners and troubleshooting related issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.