How To Fix EQ215 - Reading of master data for account &1 cancelled due to error

EQ215 - Overview

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 215

• Message text: Reading of master data for account &1 cancelled due to error

What causes this issue?

An internal error occurred during data collection of the move-out
processing. The error is described in an additional error message in
more detail.

System Response

Move-out processing is not possible.

How to fix this error?

INCLUDE NA_ISU_OSS OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

EQ215 - Details

• The SAP error message EQ215, which states "Reading of master data for account &1 cancelled due to error," typically indicates that there was an issue when the system attempted to read the master data for a specific account. This error can arise from various underlying causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Missing Master Data: The master data for the specified account may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the master data for the account.
  Data Corruption: There may be corruption in the master data records, preventing them from being read correctly.
  
  Configuration Issues: Incorrect configuration settings in the system could lead to issues when accessing master data.
  Database Issues: Problems with the database, such as connectivity issues or database corruption, can also lead to this error.
  System Performance: If the system is under heavy load, it may time