How To Fix EQ214 - Reading of master data for customer &1 cancelled due to error

EQ214 - Overview

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 214

• Message text: Reading of master data for customer &1 cancelled due to error

What causes this issue?

An internal error occurred during data collection of the move-out
processing. The error is described in an additional error message in
more detail.

System Response

Move-out processing is not possible.

How to fix this error?

INCLUDE NA_ISU_OSS OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ214 - Reading of master data for customer &1 cancelled due to error ?

  The SAP error message EQ214 indicates that there was an issue when trying to read the master data for a customer, and the operation was canceled due to an error. This error can occur in various contexts, such as during the processing of transactions, reports, or data retrieval involving customer master data.
  Possible Causes:
  
  Missing Customer Master Data: The customer master data may not exist in the system, or it may have been deleted or archived.
  Authorization Issues: The user may not have the necessary authorizations to access the customer master data.
  Data Corruption: There may be corruption in the database or inconsistencies in the data that prevent it from being read correctly.
  
  Configuration Issues: Incorrect configuration settings in the system could lead to issues when accessing customer data.
  System Performance Issues: If the system is under heavy load or experiencing performance issues, it may fail to retrieve the required data.
  
  Solutions:
  
  Check Customer Master Data: Verify that