How To Fix EPS543 - Could not find a valid output device for printing

SAP Error Message - Details

• Message type: E = Error

• Message class: EPS - Payment Scheme

• Message number: 543

• Message text: Could not find a valid output device for printing

What causes this issue?

You want to print a notification regarding a change to a payment scheme
or the creation of a payment scheme in the IC WebClient. However, the
system cannot find a valid output device.

System Response

The action is terminated.

How to fix this error?

In the user data (System -> User Profile -> Own Data), on the Defaults
tab page, enter a value in the Output Device field. You must define the
user data in the ERP system as this is where printing is executed.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPS543 - Could not find a valid output device for printing ?

  The SAP error message EPS543, which states "Could not find a valid output device for printing," typically occurs when the system is unable to locate a suitable printer or output device for the print job. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Output Device Configuration: The output device (printer) may not be configured in the SAP system.
  Incorrect Output Device Name: The name of the output device specified in the print settings may be incorrect or misspelled.
  Device Not Available: The specified output device may be offline, turned off, or not connected to the network.
  User Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
  Device Type Not Defined: The device type for the printer may not be defined in the SAP system.
  Output Device Status: The output device may be set to a status that prevents it from being used (e.g., "Not Ready" or "Error").
  
  Solutions:
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify that the output device is correctly configured.
  Ensure that the device is defined and has the correct settings.
  
  
  
  Verify Output Device Name:
  
  Check the name of the output device in the print settings and ensure it matches the configured device in SAP.
  
  
  
  Check Device Availability:
  
  Ensure that the printer is powered on, connected to the network, and available for printing.
  You can also check the printer's status from the operating system or printer management interface.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the output device. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Define Device Type:
  
  Ensure that the device type for the printer is defined in the SAP system. You can check this in transaction SPAD under the "Device Types" section.
  
  
  
  Check Output Device Status:
  
  In transaction SPAD, check the status of the output device. If it is not ready, troubleshoot the printer or change the status to make it available.
  
  
  
  Use Alternative Output Device:
  
  If the specified output device is not available, consider using an alternative output device that is configured and available.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  SP01: Spool Request Management
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to printing and output devices.
  
  
  Documentation: Refer to SAP documentation for detailed information on configuring and managing output devices.
  
  
  By following these steps, you should be able to resolve the EPS543 error and successfully print from the SAP system. If the issue persists, consider reaching out to your SAP Basis team or support for further assistance.