How To Fix EPS361 - Internal error during determination of already paid amount

SAP Error Message - Details

• Message type: E = Error

• Message class: EPS - Payment Scheme

• Message number: 361

• Message text: Internal error during determination of already paid amount

What causes this issue?

The amount already paid could not be determined.
Module: &v3&
Change date: &v1&
Payment scheme &v2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_PAUSCHALKUNDEN_ZAHLPER OBJECT DOKU ID TX

Procedure for System Administrators

Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPS361 - Internal error during determination of already paid amount ?

  The SAP error message EPS361, which states "Internal error during determination of already paid amount," typically occurs in the context of financial transactions, particularly when dealing with payment processing or invoice management. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the database, such as missing or incorrect entries related to payments or invoices.
  Configuration Issues: Incorrect configuration settings in the financial module or payment processing settings can lead to this error.
  Program Errors: There may be bugs or issues in the custom code or standard SAP programs that handle payment processing.
  Database Issues: Problems with the database, such as corruption or locking issues, can also trigger this error.
  Authorization Issues: Lack of proper authorizations for accessing certain data can lead to internal errors.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE16 or SE11 to check the relevant tables for inconsistencies. Ensure that all necessary entries exist and are correct.
  Review Configuration: Verify the configuration settings in the financial module. Ensure that all settings related to payment processing are correctly configured.
  Debugging: If you have access to the development environment, you can debug the program that is generating the error to identify the root cause.
  Check for Notes and Patches: Look for SAP Notes related to EPS361 in the SAP Support Portal. There may be patches or updates available that address this specific error.
  Database Check: Perform a database check to ensure there are no issues with the database. This may involve running consistency checks or consulting with your database administrator.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to perform the transaction.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide specific guidance or fixes for this error.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or FB60 (Enter Incoming Invoice).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to financial transactions and payment processing for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.