How To Fix EPRO197 - More than one profile found for point of delivery &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EPRO - Messages for EDM Profile Processing

• Message number: 197

• Message text: More than one profile found for point of delivery &1

What causes this issue?

You have tried to process profile values using service-based receiving
of profile values.
However, the following error occurred during this procedure:
The system found more than one profile for point of delivery &V1&,
profile role &V2& , role category &V3& and OBIS key figure &V4&. This
means it is not possible to assign the profile values received to a
profile uniquely.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether more than one profile with the profile role &V1& and role
category &V2& is assigned to point of delivery &V3&. If this is the
case, check whether this is necessary.
Check whether more than one OBIS key figure &V4& is assigned to the
register in the corresponding time slice. If this is the case, check
whether this is necessary.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPRO197 - More than one profile found for point of delivery &1 ?

  The SAP error message EPRO197, which states "More than one profile found for point of delivery &1," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there are multiple profiles associated with a single point of delivery (POD). This can lead to confusion in the system as it does not know which profile to use for processing.
  Cause:
  
  Multiple Profiles: The primary cause of this error is that there are multiple profiles (e.g., billing profiles, contract profiles) assigned to the same point of delivery in the system.
  Data Inconsistency: This can happen due to data inconsistencies or errors during data migration or updates.
  Configuration Issues: Incorrect configuration settings in the system can also lead to this issue.
  
  Solution:
  To resolve the EPRO197 error, you can follow these steps:
  
  
  Check Profiles:
  
  Go to the transaction code EAM1 (or the relevant transaction for your version) to check the profiles assigned to the point of delivery.
  Identify all the profiles associated with the specified POD.
  
  
  
  Remove Duplicates:
  
  If you find multiple profiles that are not needed, you can remove or deactivate the unnecessary profiles.
  Ensure that only one active profile is assigned to the point of delivery.
  
  
  
  Adjust Configuration:
  
  Review the configuration settings in the system to ensure that the assignment of profiles to points of delivery is set up correctly.
  Make sure that the system is configured to prevent the assignment of multiple profiles to a single POD in the future.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any other potential issues in the system that may lead to similar errors.
  Use transaction codes like SE16 or SE11 to query the relevant tables and check for inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error for any specific guidance or patches that may be applicable.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EAM1, EAM2, EAM3, and others that deal with point of delivery and profile management.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the EPRO197 error and ensure that your point of delivery is correctly configured in the SAP system.