How To Fix EPIC_PRTL_PYMNT_LGC002 - Cannot pay partial pay. request &1; invoice &2 already being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PRTL_PYMNT_LGC - EPIC_PRTL_PYMNT_LGC

• Message number: 002

• Message text: Cannot pay partial pay. request &1; invoice &2 already being processed

What causes this issue?

You cannot pay the partial payment request, because the original invoice
has one of the following statuses:
Submitted for approval
Released for payment
Payment in progress
Fully paid

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PRTL_PYMNT_LGC002 - Cannot pay partial pay. request &1; invoice &2 already being processed ?

  The SAP error message EPIC_PRTL_PYMNT_LGC002 indicates that there is an issue with processing a payment request because a partial payment is not allowed for the specified invoice, which is already being processed. This typically occurs in scenarios where the system is set up to prevent partial payments for certain invoices or payment requests.
  Cause:
  
  Invoice Already Being Processed: The invoice mentioned in the error message is already in the process of being paid or has an active payment request associated with it.
  Configuration Settings: The system may be configured to disallow partial payments for specific types of invoices or under certain conditions.
  Locking Mechanism: The invoice might be locked due to another transaction or process that is currently being executed, preventing any further payment processing.
  
  Solution:
  
  Check Payment Status: Verify if the invoice is already being processed for payment. You can do this by checking the payment logs or the status of the invoice in the system.
  Review Payment Requests: Ensure that there are no other pending payment requests for the same invoice. If there are, you may need to wait for those to complete before attempting to process a new payment.
  Configuration Review: If partial payments are required, review the configuration settings in the SAP system to allow partial payments for the specific invoice type or scenario.
  Consult with Finance Team: If you are unsure about the payment policies or configurations, consult with your finance or accounting team to understand the rules governing payments for invoices.
  Error Logs: Check the error logs for more detailed information about the transaction that caused the error. This can provide insights into what went wrong and how to resolve it.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide guidance on handling payment processing issues.
  Documentation: Review SAP documentation related to payment processing, particularly around handling invoices and payment requests.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or technical team to investigate further.