How To Fix EPIC_PROC_UI043 - Reverse payment order item is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PROC_UI - Messages for Payment Processing Services

• Message number: 043

• Message text: Reverse payment order item is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PROC_UI043 - Reverse payment order item is not supported ?

  The SAP error message "EPIC_PROC_UI043 Reverse payment order item is not supported" typically occurs in the context of processing payment orders, particularly when attempting to reverse a payment order item that is not eligible for reversal. This can happen for various reasons, such as the payment order being in a status that does not allow for reversal or the specific configuration of the payment order not supporting reversals.
  Causes:
  
  Payment Order Status: The payment order may be in a status that does not allow for reversal (e.g., already processed, cleared, or archived).
  Configuration Settings: The system configuration may not support the reversal of certain types of payment orders or items.
  Business Rules: There may be specific business rules or policies in place that prevent the reversal of certain transactions.
  Data Integrity Issues: There could be issues with the data integrity of the payment order, such as missing or incorrect information.
  
  Solutions:
  
  Check Payment Order Status: Verify the status of the payment order. If it is already processed or cleared, you may need to follow a different procedure to handle the transaction.
  Review Configuration: Consult with your SAP administrator or functional consultant to review the configuration settings related to payment orders and reversals. Ensure that the system is set up to allow reversals where appropriate.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling payment order reversals.
  Use Alternative Methods: If reversal is not supported, consider using alternative methods to correct the transaction, such as creating a new payment order to offset the original transaction.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or FBL1N (Vendor Line Item Display) to review payment orders and their statuses.
  User Roles and Authorizations: Ensure that the user attempting the reversal has the necessary authorizations to perform such actions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling payment order reversals.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.