How To Fix EPIC_PP_SERVICES011 - Payment Release List cannot be used; EPIC application active

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PP_SERVICES - Messages for Payment Processing Services

• Message number: 011

• Message text: Payment Release List cannot be used; EPIC application active

What causes this issue?

You want to run the Payment Release List (PRL) application using the
<LB>FPRL_LIST</> transaction. This is, however, not possible because the
Electronic Payment Integration for China (EPIC) application has been
activated as a PRL application in Customizing. You cannot use both
applications, PRL and EPIC, at the same time in this system.

System Response

If you want to use the PRL application, you must remove the <LB>EPIC</>
(Electronic Payment Integration for China) entry in the
<DS:SIMG.FPRLVC_DEFINITION_DC>Define Applications</> Customizing
activity.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PP_SERVICES011 - Payment Release List cannot be used; EPIC application active ?

  The SAP error message EPIC_PP_SERVICES011 indicates that the Payment Release List cannot be used because the EPIC application is active. This error typically arises in environments where the EPIC (Electronic Payment Interface for Corporations) application is integrated with SAP for managing payment processes.
  Cause:
  The error occurs when the system attempts to access the Payment Release List while the EPIC application is active. This can happen due to:
  
  Configuration Issues: The system may not be properly configured to handle both the EPIC application and the Payment Release List simultaneously.
  System Settings: The settings in the SAP system may not allow the use of the Payment Release List when the EPIC application is active.
  User Permissions: The user may not have the necessary permissions to access the Payment Release List while the EPIC application is in use.
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check EPIC Configuration: Ensure that the EPIC application is configured correctly. Review the settings related to payment processing and the Payment Release List.
  
  
  Deactivate EPIC Application: If the Payment Release List is needed, consider temporarily deactivating the EPIC application. This can be done through the relevant transaction codes or configuration settings in SAP.
  
  
  Review User Permissions: Verify that the user has the appropriate permissions to access the Payment Release List. Adjust roles and authorizations as necessary.
  
  
  Consult Documentation: Refer to the SAP documentation or the EPIC application documentation for specific guidelines on how to manage the interaction between the two systems.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance. They may have additional insights or solutions based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to EPIC and payment processing, such as F110 (Automatic Payment Transactions) and others that may be relevant.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the EPIC_PP_SERVICES011 error and restore functionality to the Payment Release List in your SAP environment.