How To Fix EPIC_LOGON012 - Secure logon user account cannot be deleted; account has user assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_LOGON - Bank Communication Logon User Maintain

• Message number: 012

• Message text: Secure logon user account cannot be deleted; account has user assignment

What causes this issue?

You tried to delete a secure logon user account. However, this user
account is still assigned to a bank communication in the <LS>User
Assignments</> group box.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the user assignment and then try to delete the user account
again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_LOGON012 - Secure logon user account cannot be deleted; account has user assignment ?

  The SAP error message EPIC_LOGON012 indicates that a secure logon user account cannot be deleted because it has user assignments associated with it. This typically occurs in systems where secure logon is implemented, such as when using SAP's Secure Network Communications (SNC) or other secure authentication methods.
  Cause:
  The error arises when you attempt to delete a user account that is still linked to one or more user assignments. This means that the user account is still being referenced in the system, and SAP prevents deletion to maintain data integrity and avoid orphaned references.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify User Assignments:
  
  Check which user assignments are linked to the account you are trying to delete. You can do this by navigating to the user management transaction (e.g., SU01) and reviewing the user roles and profiles assigned to the user.
  
  
  
  Remove User Assignments:
  
  Before you can delete the user account, you need to remove all user assignments. This can include:
  
  Roles assigned to the user.
  Profiles assigned to the user.
  Any other configurations that reference the user account.
  
  
  
  
  
  Delete the User Account:
  
  Once all assignments have been removed, you can proceed to delete the user account using the appropriate transaction (e.g., SU01).
  
  
  
  Check for Other Dependencies:
  
  Ensure that there are no other dependencies or references to the user account in other configurations or settings within the SAP system.
  
  
  
  Related Information:
  
  User Management Transactions: Familiarize yourself with transactions like SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System) to manage user accounts effectively.
  Authorization Issues: Ensure that you have the necessary authorizations to modify user accounts and their assignments.
  Documentation: Refer to SAP documentation or help guides for detailed steps on user management and secure logon configurations.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  If you continue to face issues after following these steps, consider reaching out to your SAP Basis team or consulting SAP support for further assistance.