How To Fix EPIC_LOGON010 - Secure logon user account deleted successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_LOGON - Bank Communication Logon User Maintain

• Message number: 010

• Message text: Secure logon user account deleted successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_LOGON010 - Secure logon user account deleted successfully ?

  The SAP error message EPIC_LOGON010 indicates that a secure logon user account has been deleted successfully. This message typically arises in the context of SAP systems that utilize secure logon mechanisms, such as Single Sign-On (SSO) or other secure authentication methods.
  Cause:
  
  User Account Deletion: The most straightforward cause is that a user account associated with secure logon has been intentionally deleted by an administrator or through a system process.
  Configuration Changes: Changes in the configuration of the secure logon settings or user management policies may lead to the deletion of user accounts.
  Expired Accounts: Accounts that have not been used for a certain period may be automatically deleted based on system policies.
  Security Policies: Security policies may dictate that certain accounts be removed after a specific event or time frame.
  
  Solution:
  
  Recreate the User Account: If the deletion was unintentional, the user account can be recreated. Ensure that all necessary permissions and roles are assigned to the new account.
  Review User Management Policies: Check the user management policies to understand why the account was deleted. Adjust policies if necessary to prevent unintended deletions in the future.
  Audit Logs: Review audit logs to determine when and why the account was deleted. This can help identify if it was a manual action or an automated process.
  User Communication: Inform the affected user about the deletion and the steps taken to restore their access.
  Backup and Recovery: If your organization has a backup or recovery process for user accounts, consider restoring the deleted account from a backup.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to secure logon issues.
  User Management Documentation: Review SAP documentation on user management and secure logon configurations to ensure compliance with best practices.
  Security Settings: Ensure that security settings are properly configured to prevent unauthorized deletions or modifications of user accounts.
  Training and Awareness: Provide training for administrators on the implications of user account management and the importance of secure logon practices.
  
  If the issue persists or if there are additional complications, it may be beneficial to consult with SAP support or your internal IT team for further assistance.