How To Fix EPIC_FLOWSCODE025 - Amount of document &1 item &2 is different from document &3 item &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_FLOWSCODE - Messages for flows code

• Message number: 025

• Message text: Amount of document &1 item &2 is different from document &3 item &4

What causes this issue?

The system cannot clear the items because their amounts are not equal.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that the amounts of the items on the two sides are equal.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_FLOWSCODE025 - Amount of document &1 item &2 is different from document &3 item &4 ?

  The SAP error message EPIC_FLOWSCODE025 indicates a discrepancy between the amounts of two different items in a document. Specifically, it states that the amount of document item &1 is different from the amount of document item &2, which is related to document &3 and item &4. This error typically arises in the context of financial transactions, such as invoice processing, where amounts must match across related documents or items.
  Causes:
  
  Data Entry Errors: Manual entry mistakes can lead to mismatched amounts between related document items.
  Document Changes: If one of the documents was modified after the initial entry (e.g., changes in pricing, discounts, or taxes), it could lead to inconsistencies.
  Integration Issues: If the documents are generated or updated through different systems (e.g., third-party applications), synchronization issues may cause discrepancies.
  Configuration Issues: Incorrect configuration in the SAP system regarding document flow or accounting rules can lead to mismatches.
  
  Solutions:
  
  Review Document Items: Check the amounts for both document items mentioned in the error message. Ensure that they are correct and consistent.
  Reconcile Documents: If there are discrepancies, reconcile the documents involved. This may involve adjusting amounts or correcting entries.
  Check for Changes: Investigate if any changes were made to the documents after they were created. If so, ensure that all related documents reflect these changes.
  Consult Logs: Look at the change logs or audit trails for the documents to identify when and how the amounts were altered.
  System Configuration: If the issue persists, review the configuration settings in SAP related to document flow and accounting. Ensure that they are set up correctly.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB03 (Display Document) or FB02 (Change Document) to view and edit the documents in question.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Documentation: Review SAP documentation related to financial document processing and error handling for more insights.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.