How To Fix EPIC_EBR_UI067 - Cannot reverse bank receipt with mapped payment document

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_EBR_UI - EPIC_EBR_UI

• Message number: 067

• Message text: Cannot reverse bank receipt with mapped payment document

What causes this issue?

You cannot reverse a bank receipt if it has a mapped payment document
that has been posted using standard transactions.
Bank receipts to which payment documents have been mapped using the
<LS>Find Doc. </>pusbutton have an icon in the <LS>Mapped Document
</>column.
You can only reverse bank receipts with the <LS>Posted </>status if they
have been posted using the Electronic Payment Integration functions and
thus they have no icon in the <LS>Mapped Document </>column.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_EBR_UI067 - Cannot reverse bank receipt with mapped payment document ?

  The SAP error message EPIC_EBR_UI067 indicates that there is an issue with reversing a bank receipt that is linked to a mapped payment document. This error typically arises in the context of financial transactions where bank receipts are associated with payment documents, and the system prevents the reversal due to certain constraints.
  Cause:
  
  Mapped Payment Document: The bank receipt you are trying to reverse is linked to a payment document that has already been processed or settled. This linkage can prevent the reversal because the system needs to maintain the integrity of financial records.
  Transaction Status: The payment document may be in a status that does not allow for reversals, such as being cleared or settled.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the reversal of certain transactions based on business rules or workflows.
  Authorization Issues: The user attempting the reversal may not have the necessary permissions to perform this action.
  
  Solution:
  
  Check Payment Document Status: Verify the status of the payment document linked to the bank receipt. If it is cleared or settled, you may need to reverse the payment document first before attempting to reverse the bank receipt.
  Review Mapping: Ensure that the mapping between the bank receipt and the payment document is correct. If there are discrepancies, you may need to correct them before proceeding.
  Consult Configuration: Review the configuration settings related to bank receipts and payment documents in your SAP system. There may be specific rules that need to be adjusted to allow for reversals.
  User Authorization: Ensure that the user has the appropriate authorizations to perform the reversal. If not, contact your system administrator to grant the necessary permissions.
  Use Alternative Methods: If the reversal cannot be performed directly, consider using alternative methods such as creating a correcting entry or adjusting the financial records through other means.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reverse Document) or FBL1N (Vendor Line Item Display) to help in troubleshooting.
  Consult SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring problem or if it affects multiple users.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate actions to resolve it.