How To Fix EPIC_EBR_UI067 - Cannot reverse bank receipt with mapped payment document

EPIC_EBR_UI067 - Overview

• Message type: E = Error

• Message class: EPIC_EBR_UI - EPIC_EBR_UI

• Message number: 067

• Message text: Cannot reverse bank receipt with mapped payment document

What causes this issue?

You cannot reverse a bank receipt if it has a mapped payment document
that has been posted using standard transactions.
Bank receipts to which payment documents have been mapped using the
<LS>Find Doc. </>pusbutton have an icon in the <LS>Mapped Document
</>column.
You can only reverse bank receipts with the <LS>Posted </>status if they
have been posted using the Electronic Payment Integration functions and
thus they have no icon in the <LS>Mapped Document </>column.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EPIC_EBR_UI067 - Details

• The SAP error message EPIC_EBR_UI067 indicates that there is an issue with reversing a bank receipt that is linked to a mapped payment document. This error typically arises in the context of financial transactions where bank receipts are associated with payment documents, and the system prevents the reversal due to certain constraints.
  
  Cause:
  
  Mapped Payment Document: The bank receipt you are trying to reverse is linked to a payment document that has already been processed or settled. This linkage can prevent the reversal because the system needs to maintain the integrity of financial records.
  Transaction Status: The payment document may be in a status that does not allow for reversals, such as being cleared or settled.
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the reversal of certain transactions based on business rules or workflows.
  Authorization Issues: The user attempting the reversal may not have the necessary permissions to perform