How To Fix EPIC_EBR079 - Selected credit memo cannot be matched

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_EBR - EPIC_EBR

• Message number: 079

• Message text: Selected credit memo cannot be matched

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_EBR079 - Selected credit memo cannot be matched ?

  The SAP error message EPIC_EBR079 indicates that a selected credit memo cannot be matched. This error typically arises in the context of financial transactions, particularly when dealing with credit memos and invoices in the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Mismatch in Document Types: The credit memo may not correspond to the expected document type or may not be valid for the transaction being processed.
  Incomplete Data: Required fields or data may be missing from the credit memo or the associated invoice, preventing a match.
  Status Issues: The credit memo may be in a status that does not allow it to be matched (e.g., it may be already processed or canceled).
  Currency Differences: If the credit memo and the invoice are in different currencies, this could lead to a mismatch.
  Reference Issues: The credit memo may not reference the correct invoice or may reference an invoice that has already been settled.
  
  Solutions:
  
  Check Document Types: Ensure that the credit memo is of the correct type and is valid for the transaction you are trying to perform.
  Review Data Completeness: Verify that all required fields in the credit memo and the associated invoice are filled out correctly.
  Check Status: Look at the status of the credit memo to ensure it is open and available for matching.
  Currency Alignment: Ensure that both the credit memo and the invoice are in the same currency or that the currency conversion is handled correctly.
  Reference Validation: Confirm that the credit memo references the correct invoice and that the invoice is still open and available for matching.
  Consult Documentation: Review SAP documentation or help resources for specific guidelines related to credit memo processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB75 (Credit Memo) and FB60 (Invoice) to navigate and troubleshoot effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that the user has the necessary permissions to process credit memos and invoices.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and context.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.