How To Fix EPIC_EBR074 - Remaining amount of open credit item greater than or equal invoice amount


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EPIC_EBR - EPIC_EBR

  • Message number: 074

  • Message text: Remaining amount of open credit item greater than or equal invoice amount

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message EPIC_EBR074 - Remaining amount of open credit item greater than or equal invoice amount ?

    The SAP error message EPIC_EBR074 indicates that there is a discrepancy between the remaining amount of an open credit item and the invoice amount. Specifically, it suggests that the remaining amount of the credit item is greater than or equal to the invoice amount, which can prevent the processing of the invoice.

    Cause:

    1. Open Credit Items: There may be open credit items in the system that have not been fully applied to invoices. This can happen if a credit memo was created but not fully utilized against an invoice.
    2. Incorrect Invoice Amount: The invoice amount may be incorrectly entered or calculated, leading to a situation where the credit item cannot be applied.
    3. Credit Limit Issues: The customer's credit limit may have been exceeded, causing the system to block the invoice processing.
    4. Configuration Issues: There may be configuration settings in the SAP system that are causing this error, such as settings related to credit management.

    Solution:

    1. Review Open Credit Items: Check the open credit items associated with the customer account. Ensure that they are correctly applied to the relevant invoices.
    2. Adjust Invoice Amount: If the invoice amount is incorrect, make the necessary adjustments to ensure it aligns with the credit items available.
    3. Apply Credit Memo: If there is a credit memo available, apply it to the invoice to reduce the outstanding amount.
    4. Check Customer Credit Limit: Verify the customer's credit limit and ensure that it is not exceeded. If necessary, adjust the credit limit or review the customer's credit status.
    5. Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to credit management and invoice processing.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) to review the relevant documents and credit items.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to SAP documentation on credit management and invoice processing for more detailed information on how these processes work within the system.

    If the issue continues after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.

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