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Message type: E = Error
Message class: EPIC_EBR - EPIC_EBR
Message number: 067
Message text: Claiming details for document &1 deleted
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EPIC_EBR067
- Claiming details for document &1 deleted ?The SAP error message EPIC_EBR067 indicates that the claiming details for a specific document (denoted by &1) have been deleted. This error typically arises in the context of the SAP system when dealing with claims processing, particularly in modules related to finance or logistics.
Cause:
- Data Deletion: The claiming details for the document have been deleted either manually or through a batch process. This could happen due to data maintenance activities or as a result of a data cleanup process.
- Inconsistent Data: There may be inconsistencies in the database where the claiming details are expected to be present but are missing.
- System Configuration: Incorrect configuration settings in the SAP system could lead to the deletion of claiming details.
- User Actions: A user may have inadvertently deleted the claiming details or the document itself.
Solution:
- Check Document Status: Verify the status of the document referenced by &1. Ensure that it is still valid and has not been deleted or archived.
- Review Change Logs: Look into the change logs or audit trails to see if there were any recent changes made to the claiming details or the document.
- Restore Data: If the claiming details were deleted unintentionally, you may need to restore them from a backup or re-enter the necessary information.
- Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further. They can check for any system errors or inconsistencies in the database.
- Configuration Review: Review the configuration settings related to claims processing to ensure that they are set up correctly and that there are no rules or processes that could lead to unintended deletions.
Related Information:
If you continue to experience issues after following these steps, it may be beneficial to escalate the matter to SAP support for further assistance.
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