How To Fix EPIC_BANK_COMM309 - Error message from secure storage: &1 (Message ID = &2 &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_BANK_COMM - Message Class for BACO PROG

• Message number: 309

• Message text: Error message from secure storage: &1 (Message ID = &2 &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_BANK_COMM309 - Error message from secure storage: &1 (Message ID = &2 &3) ?

  The SAP error message EPIC_BANK_COMM309 typically indicates an issue related to secure storage, often involving the retrieval or management of sensitive data such as passwords or keys. The message format suggests that there is a specific error related to secure storage, and it may include additional details in the placeholders (&1, &2, &3) that can help identify the exact nature of the problem.
  Possible Causes:
  
  Incorrect Configuration: The secure storage may not be configured correctly, leading to issues when trying to access stored credentials.
  Missing or Corrupted Data: The data that is supposed to be stored securely may be missing or corrupted.
  Authorization Issues: The user or process attempting to access the secure storage may not have the necessary permissions.
  System or Network Issues: There could be underlying system or network issues affecting the ability to access secure storage.
  Expired Credentials: The credentials stored may have expired or been invalidated.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for secure storage in your SAP system. Ensure that all parameters are set correctly.
  Verify Data Integrity: Check if the data in secure storage is intact and not corrupted. If necessary, restore from a backup.
  Review Authorizations: Ensure that the user or process has the appropriate authorizations to access secure storage. You may need to adjust roles or permissions.
  Check System Logs: Look at the system logs for any additional error messages or warnings that could provide more context about the issue.
  Update or Renew Credentials: If the credentials are expired, update or renew them as necessary.
  Consult SAP Notes: Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for secure storage and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the full error message and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the EPIC_BANK_COMM309 error in your SAP environment.