How To Fix EPIC_BANK_COMM311 -


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EPIC_BANK_COMM - Message Class for BACO PROG

  • Message number: 311

  • Message text:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EPIC_BANK_COMM311 - ?

    The SAP error message EPIC_BANK_COMM311 typically relates to issues in the banking communication module, particularly when dealing with electronic bank statements or payment processing. While the exact cause can vary based on the specific configuration and context of your SAP system, here are some common causes and potential solutions:

    Cause:

    1. Configuration Issues: The error may arise from incorrect configuration settings in the bank communication settings or in the electronic bank statement processing.
    2. Data Format Errors: The data being processed may not conform to the expected format, leading to parsing errors.
    3. Missing Master Data: Required master data, such as bank accounts or payment methods, may be missing or incorrectly set up.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
    5. Technical Issues: There may be underlying technical issues, such as problems with the database or network connectivity.

    Solution:

    1. Check Configuration: Review the configuration settings for bank communication and electronic bank statements in the SAP system. Ensure that all settings are correctly defined according to your business requirements.
    2. Validate Data: Ensure that the data being processed (e.g., bank statements, payment files) is in the correct format and contains all required fields.
    3. Review Master Data: Verify that all necessary master data is present and correctly configured. This includes checking bank accounts, payment methods, and any related settings.
    4. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to execute the transaction or process.
    5. Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
    7. Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FF67 (for electronic bank statement processing) and FBPM (for payment processing).
    • Documentation: Review SAP documentation related to bank communication and electronic bank statements for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    Always ensure that you have a backup of your configuration and data before making any changes to the system.

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