How To Fix EPIC_BANK_COMM307 - Old and new passwords must match; try again


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EPIC_BANK_COMM - Message Class for BACO PROG

  • Message number: 307

  • Message text: Old and new passwords must match; try again

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message EPIC_BANK_COMM307 - Old and new passwords must match; try again ?

    The SAP error message "EPIC_BANK_COMM307 Old and new passwords must match; try again" typically occurs when a user attempts to change their password in the SAP system, but the new password does not match the old password that was entered. This error is often related to the password change process in SAP, where the system requires the user to confirm their old password before setting a new one.

    Cause:

    1. Incorrect Old Password: The user may have entered the wrong old password.
    2. Mismatch Between Passwords: The new password entered does not match the confirmation of the new password.
    3. System Configuration: There may be specific password policies in place that require certain criteria to be met (e.g., length, complexity).

    Solution:

    1. Re-enter the Old Password: Ensure that the old password is entered correctly. Double-check for any typos or case sensitivity.
    2. Confirm New Password: When entering the new password, make sure that it matches the confirmation field exactly.
    3. Check Password Policies: Review the password requirements set by your organization (e.g., minimum length, special characters) to ensure the new password meets these criteria.
    4. Reset Password: If you are unable to remember the old password, you may need to contact your system administrator or IT support to reset your password.
    5. Clear Cache: Sometimes, browser or application cache issues can cause problems. Clear your cache or try using a different browser or device.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to password management.
    • User Documentation: Refer to the user documentation or help files for guidance on password policies and procedures.
    • Security Policies: Familiarize yourself with your organization’s security policies regarding password management to avoid future issues.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further assistance.

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