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Message type: E = Error
Message class: EPIC_BANK_COMM - Message Class for BACO PROG
Message number: 307
Message text: Old and new passwords must match; try again
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EPIC_BANK_COMM307
- Old and new passwords must match; try again ?The SAP error message "EPIC_BANK_COMM307 Old and new passwords must match; try again" typically occurs when a user attempts to change their password in the SAP system, but the new password does not match the old password that was entered. This error is often related to the password change process in SAP, where the system requires the user to confirm their old password before setting a new one.
Cause:
- Incorrect Old Password: The user may have entered the wrong old password.
- Mismatch Between Passwords: The new password entered does not match the confirmation of the new password.
- System Configuration: There may be specific password policies in place that require certain criteria to be met (e.g., length, complexity).
Solution:
- Re-enter the Old Password: Ensure that the old password is entered correctly. Double-check for any typos or case sensitivity.
- Confirm New Password: When entering the new password, make sure that it matches the confirmation field exactly.
- Check Password Policies: Review the password requirements set by your organization (e.g., minimum length, special characters) to ensure the new password meets these criteria.
- Reset Password: If you are unable to remember the old password, you may need to contact your system administrator or IT support to reset your password.
- Clear Cache: Sometimes, browser or application cache issues can cause problems. Clear your cache or try using a different browser or device.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further assistance.
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