How To Fix EPIC_ACTIONS014 - You cannot change the custom fields

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_ACTIONS - Messages for Payment Processing Services

• Message number: 014

• Message text: You cannot change the custom fields

What causes this issue?

You want to change the custom field(s) for your selected items. However,
the system has determined that changes are not possible for one of the
following reasons:
You are not authorized to change the custom field(s).
The item status does not permit changes.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_ACTIONS014 - You cannot change the custom fields ?

  The SAP error message EPIC_ACTIONS014 indicates that you are attempting to change custom fields in a way that is not permitted by the system. This error typically arises in scenarios where certain fields are locked for editing due to business rules, system configurations, or the current status of the document or transaction.
  Causes:
  
  Field Locking: The custom fields may be locked for editing based on the status of the document (e.g., if it is already approved or completed).
  Authorization Issues: The user may not have the necessary permissions to modify the custom fields.
  Configuration Settings: The system may be configured to restrict changes to certain fields under specific conditions.
  Data Integrity Rules: There may be data integrity rules in place that prevent changes to ensure consistency and accuracy of the data.
  
  Solutions:
  
  Check Document Status: Verify the status of the document you are trying to edit. If it is in a completed or locked state, you may need to revert it to a previous state or follow the appropriate process to unlock it.
  Review Authorizations: Ensure that you have the necessary permissions to edit the custom fields. You may need to contact your SAP administrator to check your user roles and authorizations.
  Consult Configuration Settings: If you have access to the configuration settings, review the settings related to the custom fields to see if there are any restrictions in place. This may require assistance from a functional consultant or SAP support.
  Use Alternative Processes: If the fields cannot be changed directly, consider whether there are alternative processes or transactions that allow for the necessary updates.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on handling custom fields.
  Documentation: Review the documentation related to the specific module or functionality you are working with to understand the rules governing custom fields.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.